Fremag
Cookie policy
Last updated: 12-03-2026
Company
Fremag ApS
Strøybergsvej 21, 9000 Aalborg
kontakt@fremag.com
+45 31 41 08 34
Collected information
We process contact details (name, email, phone), technical and usage data from the website, support correspondence (email/phone/TeamViewer), operations and log data for delivered solutions, as well as accounting records.
- Customer and contact data: name, email, phone and company.
- Support and operational data: log files, remote support sessions and documentation.
- Technical data: IP address, browser details and cookies from the visit.
- Accounting data: invoicing, payment and bookkeeping.
Purpose and legal basis
| Purpose | What is included | Legal basis (GDPR) |
|---|---|---|
| Enquiries via contact and meeting-booking forms | Answering inquiries and planning meetings. | Consent (Art. 6(1)(a)) |
| Support (email, phone, TeamViewer) | Troubleshooting, documentation and follow-up. | Contract (Art. 6(1)(b)) / Legitimate interest (Art. 6(1)(f)) |
| Operation and security of delivered solutions | Maintenance, monitoring and security logging. | Contract (Art. 6(1)(b)) / Legitimate interest (Art. 6(1)(f)) |
| Product improvement | Analysis of aggregated usage data. | Consent (Art. 6(1)(a)) |
| Website statistics | Cookies and measurement data to improve the experience. | Consent via cookie banner |
| Accounting and compliance | Bookkeeping, payment and documentation. | Legal obligation (Art. 6(1)(c)) |
Recipients and transfers
We use trusted processors for operations, hosting, analytics, remote support, email and accounting. They only act on instructions via processing agreements. For transfers outside the EU/EEA we use valid transfer mechanisms (standard contractual clauses, EU-US Data Privacy Framework or adequacy decision) and additional safeguards as needed.
Data retention
Personal data is only stored as long as necessary for the specified purposes, after which it is deleted or anonymized. Accounting records and supporting documents are kept for five years from the end of the financial year in accordance with Danish law.
Your rights
You have the right to access, rectification, erasure, restriction, data portability, objection and withdrawal of consent without affecting lawfulness before withdrawal. You can complain to the Danish Data Protection Authority (Carl Jacobsens Vej 35, 2500 Valby, dt@datatilsynet.dk, +45 33 19 32 00).
Submitting information is voluntary, but in business relationships some data may be necessary to enter into or fulfill an agreement.
Non-essential analytics is enabled only after you have given consent. Necessary cookies are used for core functions and do not require consent.
Before consent we explain the purpose and sender. You can refuse or withdraw consent at any time through the banner or “Cookie settings”. Information about purpose and retention for non-essential cookies can be found in cookie settings.
If cookies involve processing personal data (e.g. IP address and online identifiers), GDPR information and rights described in the privacy policy apply.
Google Analytics (Google LLC) helps us understand website usage and improve content. Vercel Web Analytics (Vercel Inc.) measures anonymous page views without setting cookies.
Necessary cookies
| Cookie | Purpose | Duration |
|---|---|---|
| fremag-cookie-consent | Stores your cookie choice. | 180 days |
| fremag.locale | Remembers your selected website language. | 1 year |
Examples of analytics cookies
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique visitors for statistics and improvement of content. | 2 years |
| _ga_<container-id> | Stores Google Analytics session state. | 2 years |
| _gid | Stores anonymized session data to show visit statistics. | 24 hours |
Notes on scope and language
This information is provided at collection time and covers both the website and delivered solutions where data is collected directly from the user.